Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

On our site we collect the following:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Date of Birth

Information is collected from you when you:

  • Register on our site
  • Place an order

The information collected from you is used in the following ways:

  • To process transactions

How do we protect visitor information?

  • We do not use vulnerability scanning and/or scanning to PCI standards.
  • We use an SSL certificate

We implement security measures when a user:

  • places an order.
  • We use a payment gateway provider.

Do we use 'cookies'?

We use cookies to:

  • Help remember and process the items in the shopping cart,
  • Understand and save user's preferences for future visits,
  • It won't affect the users experience

Third Party Disclosure

We do not sell, trade, or otherwise transfer outside parties your Personally Identifiable Information.

This does not include - if you purchase IQOS & HEETS products. It is only used to provide you with better services. So long as they agree to keep this information confidential. Please see the details below.

IQOS & HEETS Products Purchase

  • Personal data (Name, Address, Date of Birth, Tel No, Email) we obtain from you in connection with your purchase will be transferred to our supplier, Forward Vaping Limited (number 10690033). They are the official and exclusive Distributor of iQOS “heat-not-burn” (or heated tobacco) products and “Heets” consumables manufactured and distributed by Philip Morris Limited (UK number 03619145). They need this data to fulfil your order, supply the products to us, activate the 12-month warranty and for data analysis purposes. Any of your data will be held in accordance with their privacy policy, available here https://legal.forwardvaping.com/privacy-policy
  • Forward Vaping’s systems are configured so that their supplier, and ultimate manufacturer of the products (Philip Morris Limited) can use your data for direct marketing, data analysis and feedback purposes. As such, and only with your consent, Forward Vaping Limited may pass your name and email address or contact number to Philip Morris in order to do this. You are asked to provide your consent to these transfers when you purchase the products from us (but are under no obligation to do so and not doing so will not affect your purchase in any way). That data will then be stored subject to Philip Morris’s privacy policy, available at https://www.pmi.com/privacy-notice.

We do not store credit card details nor do we share customer details with any 3rd parties.

Third party links

  • We do not include or offer third party products or services on our website.

Google

  • We have not enable Google Adwords on our site but we may do so on the future.

California Online Privacy Protection Act

According to CalOPPA we agree to the following:

  • Users can visit our site anonymously
  • Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
  • Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes:

  • Via Email

Users are able to change their personal information:

  • By emailing us

How does our site handle do not track signals?

  • We honour them and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?

  • We allow
  • COPPA (Children Online Privacy Protection Act)
  • We do not specifically market to children under 18
  • Fair Information Practices

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email

  • Within 7 business days

We will notify the users via in site notification

  • Within 7 business days

We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

What are your rights?

  • You have the right to access and request information about the personal data we hold on you at any time.
  • You have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
  • You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.
  • You have right to object to direct marketing. You can opt out from each email instruction or contact us by email.

We take data protection very seriously and our customer service personnel will handle your requests in relation to your rights stated above.

If you have any questions regarding your personal data or need instructions on how to access or delete your stored data, please contact support@no1ejuice.com.

 

Currency Conversion Tracking

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

Age Verification

Information we collect from other sources* 
Where you have asked us to provide a restricted product or service, we may collect information from One Account Mobile Limited (1account) and third-party providers of identity data to 1account. This is necessary for 1account to verify that you meet the minimum age and identity verification requirements as determined by relevant UK age restriction and other legislation. We will record that you have been successfully verified so that you don’t need to go through the process again. You can find information about how 1account manage your personal data and view their privacy policy by visiting their website: 1account.net.
 
Who we share your information with*
Where you have asked us to provide an restricted product or service, we may share your information with One Account Mobile Limited (1account), and third-party providers of identity data to 1account. This is necessary for 1account to verify that you meet the minimum age and identity verification requirements as determined by relevant UK age restriction and other legislation. 1account may retain relevant data for the purpose of future verifications. All data processed by 1account is subject to appropriate security measures. Data retained by 1account is subject to periodic review to ensure it is not held for longer than necessary. You can find information about 1account how manage your personal data and view their privacy policy by visiting their website: 1account.net.  

 

Company Information

ECIGW LTD
Reg No: 12374203

2 Bramhall Place, Storeys Bar Road, Peterborough, England, PE1 5YS

Tel: 03301595116